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Privacy Policy

Last updated: April 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

Account: A unique account created for you to access our Service or parts of our Service.

Company ("we", "us", or "our"): Users Digital GmbH, Rahel-Varnhagen-Weg 38, 21035 Hamburg, Germany. Managing Director: Alicja Borucinska.

Cookies: Small files placed on your device by a website, containing your browsing history and usage data.

Country: Germany

Data Controller: The Company, as the entity determining the purposes and means of processing personal data under the GDPR.

Device: Any device that can access the Service (e.g., computer, smartphone).

Personal Data: Any information relating to an identified or identifiable individual (e.g., name, email, online identifiers).

Service: The website moincoins.com and any related mobile applications.

Service Provider: A third party that processes personal data on behalf of the Company.

Third-party Social Media Service: Any external service through which users can create or log into an account (e.g., Google or Facebook).

Usage Data: Data collected automatically (e.g., IP address, browser type, time spent on pages).

You: The user of the Service. Also referred to as the "Data Subject" under GDPR.

Children's Privacy

Our Service is not directed to individuals under the age of 13.

We do not knowingly collect personal data from children under 13. If we become aware that personal data from a child under 13 has been collected without verified parental consent, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at contact@moincoins.com.

In certain jurisdictions, additional age restrictions may apply (for example, 16 years in some countries under GDPR). By using the Service, you confirm that you meet the applicable age requirements in your region.

Personal Data We Collect

We may collect:

  • email address
  • usage data
  • cookies and tracking data

Additionally, we may collect:

  • device information (such as device type, operating system, browser type, and version)
  • IP address and approximate geographic location
  • interactions with tasks, offers, rewards, and platform features
  • technical data required for fraud prevention, analytics, and tracking

Usage Data may include information such as your Device’s Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Use of Your Personal Data

We use your data to:

  • provide and maintain the Service
  • manage your account
  • contact you

We also use your data to:

  • track completion of tasks, offers, and activities
  • attribute and calculate rewards within your account
  • detect, investigate, and prevent fraud, abuse, or suspicious activity
  • improve service performance, functionality, and analytics
  • ensure compliance with legal obligations

Third-Party Services and Partners

The Service may include access to offers, tasks, surveys, and promotions provided by third-party partners, including offerwall providers, advertisers, and survey platforms.

When you interact with such third-party services:

  • your activity may be tracked by those partners
  • certain data (such as device information, IP address, and interaction data) may be shared with them
  • reward validation depends on third-party systems and decisions

These third parties operate under their own privacy policies, and we recommend reviewing them before participating in their offers. We are not responsible for the privacy practices of third-party services.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to:

  • provide core functionality (e.g., login sessions)
  • measure usage and improve performance
  • personalize your experience

Additionally, tracking technologies may be used in cooperation with third-party partners to:

  • verify task and offer completion
  • assign rewards to user accounts
  • prevent fraudulent or duplicate activity

Tracking depends on third-party systems and may be affected by:

  • technical issues
  • browser or device restrictions
  • use of VPNs, proxies, ad blockers, or tracking limitations

If tracking fails for any reason, rewards may not be credited.

You can manage your cookie preferences in your browser or via our cookie settings tool (if applicable).

Fraud Prevention

We use automated and manual systems to detect, prevent, and investigate fraud and abuse.

This may include analysis of:

  • user behavior and activity patterns
  • device and network data
  • interactions with offers and tasks

If suspicious activity is detected, we may:

  • restrict access to certain features
  • delay or deny rewards
  • suspend or terminate accounts

These measures are necessary to protect the integrity of the platform and our partners.

Global Privacy Signals

Our Service currently does not automatically respond to Global Privacy Control (GPC) signals. However, we honor opt-out requests sent to contact@moincoins.com.

Retention of Your Personal Data

We keep personal data only as long as necessary for providing the Service and fulfilling legal obligations.

Typically:

  • For active users: as long as your account remains open
  • For deleted accounts: up to 90 days, unless a longer retention period is required by law

Some data may be retained for a longer period where necessary for fraud prevention, legal compliance, or dispute resolution.

Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interest (e.g., fraud prevention, improving user experience)

Your Data Protection Rights

Depending on your location, you may have the right to:

  • access or receive a copy of your data
  • correct inaccurate information
  • delete your data
  • restrict or object to processing
  • withdraw consent
  • lodge a complaint with a supervisory authority

To exercise your rights, email us at contact@moincoins.com.

CCPA Notice (California Residents)

We do not sell personal data for monetary gain.

However, we may share certain data (such as device identifiers and usage data) with partners for purposes such as analytics, fraud prevention, and reward attribution, which may be considered "sharing" under applicable laws.

We do not process sensitive personal information as defined under the CCPA/CPRA (e.g., biometric data, precise geolocation).

Data Deletion Policy

You have the right to delete your account and all associated personal data, including information collected through Facebook or Google logins.

How to Delete Your Data:

  1. Log in to your Moincoins account
  2. Visit: https://moincoins.com/my-account/settings
  3. Click "Delete Account" and follow the instructions

What Happens After:

  • Your account will be deactivated
  • Your personal data will be removed from active systems within 30 days
  • Backups and logs containing your data will be deleted or anonymized within 90 days
  • Some data may be retained where required by law or for fraud prevention
  • We do not retain personal data from third-party login services after deletion

Regional Availability

Availability of tasks, offers, rewards, and features may vary depending on your geographic location.

Some features may not be available in certain regions due to:

  • partner limitations
  • technical constraints
  • legal requirements

Security of Your Data

We use appropriate technical and organizational measures to secure your data, including encryption, secure servers, and limited access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top. Significant changes will be communicated via the Service or email.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@moincoins.com

By mail:
Managing Director: Alicja Borucinska
Users Digital GmbH
Rahel-Varnhagen-Weg 38
21035 Hamburg, Germany