+ $MCN NaN
withdraw
  • Home
  • Privacy Policy

Privacy Policy

Last updated: June 17, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Company ("we", "us", or "our"): Users Digital GmbH, Rahel-Varnhagen-Weg 38, 21035 Hamburg, Germany. Managing Director: Alicja Borucinska.
  • Cookies: Small files placed on your device by a website, containing your browsing history and usage data.
  • Country: Germany
  • Data Controller: The Company, as the entity determining the purposes and means of processing personal data under the GDPR.
  • Device: Any device that can access the Service (e.g., computer, smartphone).
  • Personal Data: Any information relating to an identified or identifiable individual (e.g., name, email, online identifiers).
  • Service: The website moincoins.com.
  • Service Provider: A third party that processes personal data on behalf of the Company.
  • Third-party Social Media Service: Any external service through which users can create or log into an account (e.g., Google or Facebook).
  • Usage Data: Data collected automatically (e.g., IP address, browser type, time spent on pages).
  • You: The user of the Service. Also referred to as the "Data Subject" under GDPR.

Children's Privacy

Our Service is not directed to individuals under 13 years old. We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will promptly delete it.

Global Privacy Signals

Our Service currently does not automatically respond to Global Privacy Control (GPC) signals. However, we honor opt-out requests sent to contact@moincoins.com.

Retention of Your Personal Data

We keep personal data only as long as necessary for providing the Service and fulfilling legal obligations. Typically:

  • For active users: as long as your account remains open.
  • For deleted accounts: up to 90 days, unless a longer retention period is required by law.

Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interest (e.g., fraud prevention, improving user experience)

Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access or receive a copy of your data
  • Correct inaccurate information
  • Delete your data (see below)
  • Restrict or object to processing
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

To exercise your rights, email us at contact@moincoins.com.

CCPA Notice (California Residents)

We do not sell or share personal data for monetary gain. We also do not process sensitive personal information as defined under the CCPA/CPRA (e.g., biometric data, precise geolocation).

Data Deletion Policy

You have the right to delete your account and all associated personal data, including information collected through Facebook or Google logins.

How to Delete Your Data:

  1. Log in to your Moincoins account
  2. Visit: https://moincoins.com/my-account/settings
  3. Click "Delete Account" and follow the instructions

What Happens After:

  • Your data will be removed from active systems within 30 days
  • Backups/logs containing your data will be deleted or anonymized within 90 days
  • We do not retain personal data from third-party login services after deletion

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Provide core functionality (e.g., login sessions)
  • Measure usage and improve performance
  • Personalize your experience

You can manage your cookie preferences in your browser or via our cookie settings tool (if applicable).

Security of Your Data

We use appropriate technical and organizational measures to secure your data, including encryption, secure servers, and limited access controls. However, no method is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top. Significant changes will be communicated via the Service or email.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@moincoins.com

By mail:
Managing Director: Alicja Borucinska
Users Digital GmbH
Rahel-Varnhagen-Weg 38
21035 Hamburg, Germany